Mammut expands repair service


Seon AG – Mammut expands its repair service via additional service partners. In addition, the mountain sports outfitter wants to anchor reparability directly in the design process. Proactive communication should motivate people to choose a repair over a new purchase.

Mammut intends to expand its repair service, which was already established in 1992. Currently, around 16,000 products are repaired annually in the company’s own repair workshops and via a network of local workshops and third-party suppliers, informs the internationally active mountain sports outfitter from Seon in a statement. This number is to be continuously increased by anchoring reparability in the design process and expanding the network of service partners. “At the core of our design philosophy is a belief in creating innovative gear that gives its all outdoors with the least possible impact on the environment and is optimized for the circular economy,” Paul Cosgrove, Chief Product Officer at Mammut, is quoted as saying in the release.

At the same time, the company wants to use proactive communication to promote repair instead of buying new. “For the circular economy to become mass-market, we as a company need to raise awareness, normalize and mobilize,” says Adrian Huber, Head of Corporate Responsibility at Mammut. In doing so, the company must address not only its own clientele, “but all stakeholders.” “Only when circular offerings like repairs are used do they have the positive impact we say they do,” Huber said. ce/hs